If you don’t test your innovative ideas with customers, did anything actually happen? Rival Technologies would probably say no—and that’s why they co-innovate with customers to ensure new ideas are grounded in market realities. Speaking with INNOVATEwest, CEO and Founder Andrew Reid explained more about their co-innovation approach.

Your cyber team is there to empower your mission—but they can’t if they’re treated like security outsiders who kill all growth. Instead, CEOs should engage with cyber leaders as part of the due diligence and innovation process. Speaking with INNOVATEwest, Ismael Valenzuela Espejo, the Vice President of Threat Research & Intelligence at BlackBerry, explained the three things he wishes all CEOs know about innovation and cyber risk.

The right way to use AI is any way that delivers value for your business. And regardless of social media posts declaring that you’re behind for not already being an AI whiz, looking for the right use case will pay dividends. Speaking with SAAS NORTH after his conference talk, Zapier’s Lead Product Manager for AI, Reid Robinson, shared the things founders need to consider before diving into AI.

The right way to use AI is any way that delivers value for your business. And regardless of social media posts declaring that you’re behind for not already being an AI whiz, looking for the right use case will pay dividends. Speaking with SAAS NORTH after his conference talk, Zapier’s Lead Product Manager for AI, Reid Robinson, shared the things founders need to consider before diving into AI.

The technology adage of building “painkillers” versus “vitamins” might be helpful for finding initial features to build or validating your startup idea. But if you want to build a truly impactful business, Jessica Yip, Co-Founder and COO of A&K Robotics, said you need to go well beyond function. Speaking with INNOVATEwest, Jessica explained more about what it means to build for a comprehensive and intuitive customer experience.

Building an innovation muscle from North America to support Fujitsu’s global portfolio is no small feat, but that is what Nicholas Lee and Fujitsu is doing from Canada. Speaking with INNOVATEwest, Nicholas shared a peek behind the curtain at how the company’s Vancouver-based innovation team structures its operations.